Vivian Joseph

OPERATIONS LEADER. EXPERIENCE MAKER.

ALWAYS UP FOR A COFFEE

PRODUCT DESIGNER & OPERATIONS LEAD

Vivian
Joseph.

I think. I create. I execute.

I'm a product designer who builds operational processes from the ground up.

10+ YEARS EXPERIENCE
87% BUDGET REDUCTION
1,200+ VENDORS MANAGED
✦VENDOR MANAGEMENT ✦EVENT LOGISTICS ✦SYSTEMS DESIGN ✦STAKEHOLDER MANAGEMENT ✦ASANA · FIGMA · GOOGLE SUITE ✦PROGRAM DESIGN ✦BUDGET PROTECTION ✦PROCESS AUTOMATION ✦CITY PERMITS & COMPLIANCE ✦TED CONFERENCES ✦DESTINATION VANCOUVER ✦CITY OF TORONTO ✦VENDOR MANAGEMENT ✦EVENT LOGISTICS ✦SYSTEMS DESIGN ✦STAKEHOLDER MANAGEMENT ✦ASANA · FIGMA · GOOGLE SUITE ✦PROGRAM DESIGN ✦BUDGET PROTECTION ✦PROCESS AUTOMATION ✦CITY PERMITS & COMPLIANCE ✦TED CONFERENCES ✦DESTINATION VANCOUVER ✦CITY OF TORONTO
Asana vendor management system

01 — SYSTEMS DESIGN · CURRENT ROLE

Built from scratch.
Zero guidance.

6 EVENTS · 400+ VENDORS PLACED · 20-RULE AUTOMATION PLAYBOOK

Google Apps Script automation

02 — AUTOMATION · CURRENT ROLE

Taught myself to code.
Nobody asked.

GOOGLE APPS SCRIPT · 9 CATEGORY TABS · FLAGS + MASTER CONSOLIDATION

03 — LOGISTICS · TED CONFERENCES

$40K
→ $5K

Budget protection without anyone feeling it.
87% reduction. Zero compromise.

87% COST REDUCTION · 100+ VENDORS TRACKED
Madera product concept

04 — PRODUCT DESIGN · CONCEPT

Madera.
It works the way you need it to.

DESIGN SYSTEM · 3 SCREENS · WORKING PROTOTYPE · BUILT FROM LIVED EXPERIENCE

Madera Vendor Directory Madera Event Overview

05 — OPERATIONS INFRASTRUCTURE · CURRENT ROLE

Started as survival.
Became infrastructure.

8 phases. Recruitment to reconciliation. Every deadline, every compliance requirement, every approval chain, documented so the next person never has to guess.

8 PHASES · 3 HEALTH AUTHORITY JURISDICTIONS · 6 EVENTS · WORKS WITHOUT YOU IN THE ROOM

01Always in Beta
02Start with uncomfortable
03Push back with purpose
04People first
05When it's loud, go quiet
06Be delusional. Then execute
07Don't stop, pivot
08Collect people like stamps

The oldest daughter in an immigrant household. That shapes you.

It's just how I was raised.

I know how to muffle the noise. I know when to drop something and when to pivot. Push back doesn't mean confrontational. It means I care enough to know there's a better way, backed by 10 years of experience and pattern recognition.

Tethered to improving the world. Leaving it just a little changed from when I found it.

INSTRUMENTS OF CHOICE

FIGMA
NOTION
ASANA
AiILLUSTRATOR
GOOGLE SUITE
HTML · CSS · JS

— ABOUT

Classically
trained.
Always building.

Classically trained painter. Studied Tourism and Hospitality Management, wanting to experience life through other people's eyes, food, & culture. Their way of moving through the world.

That's not a detour from where I am now. It's the foundation. Operational thinking. Human empathy. Visual results.

From municipal government to startups, luxury travel to live events, non-profits to experiential marketing. I didn't climb one ladder. I built across many.

Curiosity. Adaptability. Ideation.

10+ years later I'm still asking the same questions. Something is missing? What is it? How do I build it?

Operations Coordinator at TED Conferences. Event Manager at The Mic Drop Agency. Visitor Services Specialist at Destination Vancouver, trained and quality-controlled a live AI chatbot. Currently building vendor logistics systems and automation at MRG Live. Freelance product designer and creative strategist.

Originally from Toronto. When I'm not in front of a screen I'm at the ocean. I boulder. I make playlists. I call my parents. Life is short.

"I'm the right fit if you can coach and be coached."

Vivian Joseph

Vivian
Joseph.

PRODUCT DESIGNER & OPERATIONS LEAD

TORONTO · GLOBAL

LET'S WORK TOGETHER

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